Does KwickCafe keep billing when the internet goes down?
On the Growth and Enterprise plans, yes. KwickCafe runs on the cafe PC, so billing, printing and the kitchen screen carry on without internet. Bills queue on the PC and sync to the cloud on their own when the connection returns, and each bill carries a unique ID so a retry never creates a duplicate. The Starter plan runs in the cloud through your browser.
Is KwickCafe GST compliant?
Yes. You choose whether menu prices include GST or have it added on top, set a GST rate per item, and print your GSTIN on every receipt. The Tax Report gives a rate-wise summary split into CGST and SGST, plus invoice-wise detail, ready for filing.
What hardware do I need?
Any Windows PC, laptop, tablet or phone with Chrome or Edge, and a standard thermal receipt printer. Tablets on the same Wi-Fi can act as extra counters or the kitchen screen. You can install KwickCafe like an app from the browser's address bar.
Can I send the bill to customers on WhatsApp?
Yes. The WhatsApp Receipt button opens WhatsApp with the bill already typed, with no Meta account or setup needed. If you connect the WhatsApp Business API, receipts go automatically after every bill. Each receipt includes a private link the customer can open, print or save as PDF.
How does stock reduce automatically?
Add a recipe (bill of materials) for a dish once. Every time that dish is billed, its ingredients are deducted from the outlet that sold it at weighted average cost, which also gives you true food cost and gross profit.
Can I run more than one outlet?
Yes. Growth covers 3 outlets and Enterprise up to 99. Each outlet keeps its own tables, kitchen, orders, stock and expenses, while the menu, customers and settings are shared. Stock moves between outlets with branch transfers and a printable challan.
How do I stop staff misusing discounts or voids?
Each person gets their own login and role. You choose sixteen individual rights per role, set a maximum discount per role, and require a manager PIN above it. Voids, refunds and discounts are recorded with who, when and why in the audit log, and the cash drawer uses a blind count.
Is there a free trial?
Yes, 14 days. Register with your cafe details, verify the six-digit code sent to your email, and start billing. Plans start at ₹999 a month plus GST after the trial.
Which payment methods can customers use?
Cash, card, UPI, wallet and online, including split payments. For QR orders you can add UPI Direct (a UPI QR with no gateway fee), Razorpay, PhonePe, Paytm, Cashfree, PayU, Stripe or PayPal, and the money goes into your own account.
Can my staff use it in Hindi?
The built-in assistant understands Hindi and Hinglish. Staff can type questions like “aaj ki sale kitni hui” or “stock mein kya kam hai” and get answers from your own numbers.